FAQ
Getting Started
How do I invest in a project if I signup for whitelist (or not)?

Getting Started

How do I invest in a project if I signup for whitelist (or not)?

When the project is open for investment, you can log-in to your account and confirm your investment commitment. You will be taken to your portfolio page, where you may be able to update your payment method or adjust your investment amount different from your whitelist amount. Please note that your ability to adjust your investment commitment and receive your designated amount will depend on multiple factors, including the number of whitelist subscription holders, the amount of their allocation, the time that you make the offer and the size of the total allocation.

Completing your investment commitment: required action items

After you’ve created your investment commitment, it’s important that you make sure to take care of any required action items. Please make sure you complete your KYC at least 48 hours before the closing of the project start date. Otherwise, your allocation will be cancelled and the your payments would be be automatically refunded.  If we need anything else from you, we will reach out. You can also reach out to us at investors@metafyed.com.

Offering close and security issuance

If you’ve taken care of all required action items, you may be ready to receive securities for your investment, but there are still a few things that need to take place. Once the offering closes, Metafyed’s team will work with investors to complete required action items, process the waitlist (if applicable), and more. This process can take some time, but once the offering is fully closed out, final accounting will take place and funds will be sent to the issuer. Investors will also receive their tokens which would be displayed in their portfolio page.

Note that the larger an offering is in investor number and raise amount, the longer it may take to finalize an offering. We appreciate your patience while we work to issue securities for an offering.

Invested

When and only when you have received securities are you officially invested. At this point, keep an eye out for updates from the issuer. While Metafyed requests that issuers update investors regularly, building a business is a lot of work and investors may not hear from issuers for some time.  That said, investors will be updated promptly if there are any conversion or trigger events that may affect their investments, so look for emails from investors@metafyed.com with issuer updates, check in on your portfolio and review other offerings you may be interested in on metafyed.com